Services Overview

1.1. AI Consulting Services

The Company provides comprehensive AI consulting services including: (i) strategic AI implementation planning; (ii) ethical AI framework development; (iii) technical architecture design; (iv) training and capability building; (v) compliance and risk assessment; (vi) performance optimization; and (vii) integration support.

1.2. Service Level Agreements

The Company commits to: (i) response time within 4 business hours; (ii) resolution time within agreed project timelines; (iii) service availability of 99.9% uptime; (iv) support hours Monday through Friday, 9 AM to 6 PM MT; and (v) emergency support available 24/7 for critical issues.

Professional Services Terms

2.1. Project Engagement

All engagements require: (i) Statement of Work (SOW); (ii) change order procedures; (iii) acceptance criteria; (iv) testing procedures; (v) documentation requirements; and (vi) knowledge transfer protocols.

2.2. Deliverables

All deliverables are subject to: (i) specification requirements; (ii) quality standards; (iii) review procedures; (iv) revision processes; (v) acceptance terms; and (vi) maintenance agreements.

User Responsibilities

3.1. Client Obligations

Users must: (i) provide accurate information; (ii) maintain security credentials; (iii) comply with acceptable use policies; (iv) report security incidents; (v) maintain required permissions; (vi) update contact information; and (vii) participate in required training.

Intellectual Property

4.1. Ownership Rights

Intellectual property terms cover: (i) pre-existing IP ownership; (ii) new IP developed during services; (iii) joint IP development terms; and (iv) license grants and restrictions.

4.2. Usage Rights

Usage terms govern: (i) software licenses; (ii) documentation usage; (iii) training materials; (iv) proprietary information; and (v) third-party content.

Confidentiality

5.1. Protected Information

Confidential information includes: (i) business strategies; (ii) technical specifications; (iii) pricing information; (iv) customer data; (v) employee information; and (vi) proprietary processes.

5.2. Security Requirements

Protection measures include: (i) security protocols; (ii) access restrictions; (iii) storage requirements; (iv) transmission security; and (v) destruction procedures.

Termination

6.1. Termination Rights

Termination may occur through: (i) convenience with 30 days notice; (ii) cause with immediate effect; (iii) non-payment with 15 days notice; or (iv) mutual agreement.

6.2. Post-Termination Obligations

Following termination: (i) data return/destruction; (ii) transition assistance; (iii) final payments; (iv) surviving obligations; and (v) continued confidentiality requirements.

Limitation of Liability

7.1. General Limitations

Liability limits include: (i) aggregate liability cap; (ii) exclusion of indirect damages; (iii) carve-outs for gross negligence; (iv) insurance requirements; and (v) force majeure provisions.

7.2. AI-Specific Disclaimers

We disclaim liability for: (i) algorithm performance; (ii) data accuracy; (iii) model limitations; (iv) integration risks; and (v) implementation challenges.

Dispute Resolution

8.1. Resolution Process

Disputes shall be resolved through: (i) informal resolution (15 days); (ii) mediation (30 days); (iii) binding arbitration; and (iv) venue in Albuquerque, New Mexico.

8.2. Arbitration Terms

Arbitration shall follow: (i) JAMS rules; (ii) single arbitrator; (iii) confidential proceedings; (iv) cost sharing; and (v) limited discovery.

Compliance and Regulations

9.1. Regulatory Compliance

We maintain compliance with: (i) CCPA; (ii) GDPR where applicable; (iii) state privacy laws; (iv) industry regulations; and (v) data protection requirements.

9.2. Professional Standards

We adhere to: (i) industry best practices; (ii) ethical AI principles; (iii) security standards; (iv) quality management; and (v) documentation requirements.

Changes to Terms

10.1. Modification Process

Changes to terms require: (i) 30 days advance notice; (ii) material changes notification; (iii) continued use constitutes acceptance; and (iv) right to terminate if changes are unacceptable.

Copyright Notice

© 2023–2025 Aedin Insight, LLC. All rights reserved.

ORAC™, ORAC-MCP™, PROJECT THORAC™, and Cerebus™ are proprietary artificial intelligence systems developed by Aedin Insight, LLC. This software, including all code, documentation, designs, models, architecture, prompts, memory systems, and associated materials, is the intellectual property of Aedin Insight, LLC and is protected under United States and international copyright law.

Unauthorized reproduction, distribution, reverse engineering, or modification of any part of ORAC or its components without express written permission is strictly prohibited and may result in civil and criminal penalties.

All proprietary technologies and strategic frameworks embedded within ORAC are considered trade secrets under applicable law.

For licensing or partnership inquiries, contact: [email protected]

Contact Information